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Committed to Delivering More Than Just a Meal

Meals on Wheels Central Coast is committed to continuing to deliver more than just a meal to the most vulnerable members of the community during the current COVID -19 pandemic. We have undertaken the following steps and procedures to ensure this service is delivered in a manner that is safe for our clients, volunteers and staff members.

Meals on Wheels Central Coast are following Best Practice Guidelines which have been issued by the Department of Health and we have staff members who are monitoring alerts on a daily basis and provide updates to staff and volunteers accordingly.

Our staff and volunteers are provided with Personal Protective Equipment such as gloves, mask and hand sanitiser and are required to change their gloves and use the sanitiser prior to every individual meal delivery.

All our staff have completed training on the fundamentals of infection prevention and control for COVID-19 including :

  • COVID-19 – what is it?
  • Signs and symptoms
  • Keeping safe – protecting yourself and others
  • Myth busting

We have implemented a contactless meal delivery procedure ensuring we follow social distancing guidelines while still maintaining direct verbal contact with the client and checking on their wellbeing. This involves knocking on the door and calling out to the client or contacting the client via phone after a delivery has been made to ensure they have received the meal and they do not require any further assistance.

Our office staff who are able to work from home are being supported to do so.

It is a requirement that all frontline staff receive a flu vaccination and are financially supporting volunteers to the same.

If you require any further information please don’t hesitate to contact Dennis Taylor, CEO, on 4357 8444

 

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