A client survey was recently sent out to our Meals on Wheels Central Coast clients to help us determine how we can improve the services we offer to our local community.
The results are in, and we are extremely happy to report that our ‘more than just a meal’ tag line rings true with our clients.
Social interaction and support ranked highly with our clients, for both those who receive meal deliveries, and those who visit our Community Restaurants. Our Community Restaurants offer not only a hot meal, but also a social outing for our clients who are able to interact with their peers and enjoy an entertaining day out.
For those clients who receive meal deliveries, our volunteers are able to offer them social interaction via means of a smile and a chat, as well as putting away their meals and ensuring that they are eating correctly.
The convenience of our frozen meals is also of great importance to our clients, as many of them no longer prepare their own food.
With our portion sizes being deemed by most as ‘just right’, and the service of our staff being highly praised, Meals on Wheels Central Coast are certainly delivering ‘more than just a meal’.